The price applicable between the Parties is stipulated to the Client when the Initial Request is submitted via TextMaster. However, the price indicated does not give any indication of future prices, which may be unilaterally changed by TextMaster, in particular by issuing a new price during the course of a year.
Clients are not notified of price changes and said changes shall come into force as soon as they are published on the TextMaster website.
2. Currency of reference: the Euro
The TextMaster reference currency is Euros (€).
TextMaster offers a multi-currency system that allows registered Clients registered on local versions to pay in a currency other than Euros.
It is understood that the conversion rate is freely set by TextMaster and may not be disputed. It may be revised at any time without any obligation to specifically communicate it to Clients.
3. Payment Methods
You may pay TextMaster invoices by bank card, bank transfer or PayPal.
You can then launch your projects on TextMaster using purchased or gifted credits:
TextMaster uses a system of prior purchase of credits that allows the Client to order Services as and when they need them.
The purchase of credits in no way determines the price to be paid, and the Client therefore expressly acknowledges that TextMaster is free to change its prices at any time, even after a Client’s account has been credited. The credits in no way belong to Clients and merely represent an electronic management facility.
In exceptional cases, some invoices may be issued after the Service has been provided in the framework of special agreements. It is expressly agreed between the Parties that the Client shall honour all invoices received via credits purchased from TextMaster.
Your credits can be used for 365 days following their purchase date. The Client explicitly acknowledges that after this period, these credits will have lost their value and will be removed from your account. The Client explicitly agrees not to make any claim in relation to expiry of these credits.
The Client explicitly agrees that the exceptional renewal of these credits is entirely at TextMaster’s discretion.
It is not possible to use credits on a site other than TextMaster or one of its affiliates or partners.
It is understood that once purchased, the credits can in no way be converted into money and are non-refundable.
TextMaster provides an invoice for every purchase by the Client. This invoice serves as a receipt and shall serve as a reference in the event of any accounting disagreement between TextMaster and the Client.
- Gifted credits (promotional code):
Credits gifted as a result of application of promotional codes are valid for three months. After this period, these credits will lose their value and will be removed from your account. There is no possibility of renewing unused credits after their expiration date.
4. Payment Times
TextMaster invoices are payable upon receipt or within the time agreed with TextMaster.
For any sum that is not paid by the due date, TextMaster reserves the right to invoice the Client late-payment interest at the interest rate applied by the European Central Bank to its most recent refinancing operation, plus ten (10) percentage points, calculated and accrued from the first day after the due date.
The Client explicitly authorises TextMaster (and its subsidiaries or partner or affiliate companies where relevant) to offset the amounts it may owe to or be owed by the Client.